Privacy Policy

Last Updated: 01.01.2024

At ItnaAI, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We may collect and process the following types of data:

  • Personal Information: Such as name, email address, phone number, and payment details.
  • Usage Data: Information about how you use our services, including IP address, browser type, pages visited, and time spent on each page.
  • Device Information: Data related to the device used to access our services, like device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our services
  • Process transactions and manage subscriptions
  • Personalize user experience
  • Communicate updates, promotions, or important notices
  • Conduct analytics and enhance performance
  • Comply with legal obligations

3. Legal Basis for Processing Data

We process your data under these legal bases:

  • Consent: When you give explicit consent to process your data.
  • Contractual Necessity: For processing related to service provision.
  • Legitimate Interests: For improving services, preventing fraud, and internal operations.
  • Legal Obligation: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your data with:

  • Service Providers: Trusted third-party partners who help us with processing payments, data storage, and service analytics.
  • Legal Compliance: Authorities or legal entities when required by law.
  • Business Transfers: If there’s a merger, acquisition, or asset transfer, your information may be transferred to the new entity.

5. International Data Transfers

If your data is transferred outside of the EU/EEA, we ensure that adequate protections are in place to secure your personal information, in line with GDPR requirements.

6. Your Rights Under GDPR

As an EU/EEA resident, you have rights regarding your personal data, including:

  • Right to Access: Request access to your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your data.
  • Right to Restrict Processing: Limit the processing of your data.
  • Right to Data Portability: Receive your data in a usable format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at support@itnaaai.com

7. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, and destruction.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze trends, administer the website, and track users’ movements around the site. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@itnaai.com
  • Address:
    2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND